FBCS, Inc. risk score

Financial Business and Consumer Solutions, Inc. (FBCS) is a premier family-owned entity, specializing in accounts receivable management and collection services since 1982. Operating across three strategically located offices in Hatboro, PA; Cape May, NJ; and Tampa, FL, FBCS offers unparalleled expertise in enhancing the financial performance and customer account management solutions for national creditors.

With over 35 years in the industry, FBCS has distinguished itself as a nationally licensed and bonded collection agency, adept at delivering high-quality, call-center-based collection services. The company’s enduring commitment to integrity and respect in its operations makes it a standout in the sector, ensuring that the needs and sensitivities of clients and their customers are meticulously catered to.

FBCS employs a mid-sized workforce of 140 skilled professionals, delivering services out of a total capacity of approximately 200 seats across all locations. This setup enables scalable and flexible solutions tailored to meet diverse client demands. Leveraging sophisticated quality standards, processes, and procedures, FBCS ensures compliance and exceeds performance expectations, thereby fostering enduring client relationships.

The management team at FBCS, boasting an average tenure of over 15 years, underscores a deep-rooted expertise and understanding of the collections industry. This experience is integral to the company’s ability to navigate the complexities of debt recovery and account management effectively.

Serving with a principle of utmost respect and integrity, FBCS not only assures recovery of debts but also guarantees that all operations are executed with the highest level of professionalism and ethical standards. This approach has solidified FBCS's reputation as a reliable partner in the financial services landscape, committed to achieving superior results while upholding the dignity of all parties involved.